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STANDARD DELIVERY POLICY

Next day delivery anywhere in Ireland provided orders are received by us by 4pm and stock is available.

Furniture and other special orders may have different delivery time but you will be informed by email of delivery date.

 

DELIVERY CHARGES

For orders over €60 (excl VAT) there is no delivery charge.

For orders under €60 (excl VAT) there is a charge of €6.50. 

RETURNS

We will happily refund or exchange any item purchased from www.officemaster.ie with the exception of products marked as non-returnable, perishable and furniture items.

We reserve the right to charge a returns handling fee.

All goods must be unused, in a saleable condition, in their original packaging and request for return made within 7 days of receipt of goods.

Please notify us within 7 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.

We will credit the card or account we have on file for you.

 

BACKORDERS

Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.

Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.

If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.

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